FAQ

Welcome to Citrus of Sorrento! Below are answers to some common questions about our brand and products.
If you have other questions, please just send it to info@citrusofsorrento.com.au.

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Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

General Questions:

Citrus of Sorrento is inspired by our profound love for Italy, particularly the enchanting Amalfi Coast. Our store is a celebration of Italy's essence and our family's rich heritage, tracing back to the 1960s.

Our family's migration from Italy in the 1960s serves as the foundation of Citrus of Sorrento. Each product in our store is a testament to this profound journey, offering you a glimpse into the unparalleled beauty of our coastal homeland.

Product Information:

Our products capture the enchantment of Sorrento's vineyards, the allure of its charming streets, and the joyous spirit of Amalfi. From vibrant majolica prints to zesty lemon designs, each item possesses the transformative ability to infuse any space with the breath of fresh coastal air.

At Citrus of Sorrento, our mission is to bring a slice of the Amalfi Coast's charm to your doorstep. We believe everyone deserves to bring the happiness of Amalfi into their homes through our carefully curated products, be it charming accessories or captivating table settings for gatherings with loved ones.

Shipping & Returns:

We are excited to announce that we will soon be expanding our shipping services to include international destinations. Stay tuned for updates on when this service will be available.

We accept major credit cards, PayPal, and other secure payment methods. Refer to our checkout page for a full list.

Once your order is shipped, you will receive a tracking number via email. Use this number to track your order's progress on our website or through the designated courier service.

We take pride in providing reliable and efficient worldwide shipping. For details on shipping rates, delivery times, and tracking information, please refer to our dedicated Shipping page. In the event you are not completely satisfied with your purchase, our Returns policy ensures hassle-free returns within 14 days. For further assistance, please contact our customer support team at info@citrusofsorrento.com.au

Contact Information:

For inquiries, reach out to our customer support team at info@citrusofsorrento.com.au or through our "Contact Us" page on the website.

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